Thursday, July 23, 2009

Playing with the Cat

I was discussing with a senior consultant we have in our group, who is responsible for Planning for the group. And we were discussing about some new products we are planning to implement for Project Management. And we were both stating that we cannot succeed unless we get all users to buy in and use the tool. So we were thinking of the risks and issues tht could come up. Basically we were doing Project Management without a Tool... I was stating how we can improve the lives of users with all the different ideas we had already available in doing different things related to their business and make their lifes easy.

But as all Experienced and Mature people advice, he also adviced me the same thing. Awwab, you have to be Patient. We have to go slow with the users slowly slowly we make these part of their routine. He mentioned his Mom used to say "When you are trying to play with the cat, like run around to catch her, you should also give her some freedom" Means you should not corner her, she might get scared and in return hurt you. So you should give it some space to run around... Similarly you should give your users some freedom to accept the tools and new ways of doing things patiently. If you Push it on them, they might revolt back.

A very good way to teach something. I dont think I will ever forget the lesson he taught me because of the story of "Playing with the Cat" Human mind is such, it remembers things more easily when you store it like a picture, something that relates to something you already know. From my childhood I know playing with cats and I could relate what he was mentioning and picture it. And then we he relates the story to day to day Business. It surely will help remembering it all the time....

This is why I love talking and sitting with senior experienced people, I get to learn so much from them. Much better than talking to people your age... who havent seen the world more than u.

But on the other side I have some other people who think they will implement solutions and get users to use them by force from their bosses. To be honest, I believe only 50% that their Strategy would work. Because I always believe, even if you make the best system in the world it is th ease of Use, that predicts the Success or Failure of it. So any system that increases the work of end users usually goes towards the failure route.

Thats the 1st one towards achieveing my KPI...

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